Frequently Asked Questions
Everything you need to know about your Loco Sportswear order.
What is the standard delivery timeframe for my order?
Standard shipping within Australia typically takes 3-7 business days. For custom teamwear orders, please allow 4-6 weeks for production and delivery from the date of design approval.
Can I return custom-branded team apparel?
Because custom teamwear is manufactured to your specific design and color requirements, we cannot accept returns for change of mind. However, if there is a manufacturing fault, please contact us within 14 days for a replacement.
How do I ensure I select the correct size?
We provide a comprehensive size chart on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit for your sport.
What payment methods does Loco Sportswear accept?
We accept all major credit cards including Visa and Mastercard, as well as PayPal and modern buy-now-pay-later options like Afterpay for eligible orders.
Do you offer bulk discounts for sports clubs?
Yes, we specialize in outfitting clubs and schools. Bulk pricing is automatically applied to large orders, or you can contact our sales team for a formal quote on high-volume teamwear packages.
How should I care for my technical sportswear?
To maintain the integrity of moisture-wicking fabrics and sublimated prints, we recommend a cold machine wash, avoiding fabric softeners, and line drying in the shade. Do not iron directly onto logos.